Thursday, April 10, 2008

Breaking the Rules - Line Extension strikes again

Have you been to the grocery store lately? My wife does most of the shopping. I'm with her, but usually just following along behind not paying attention.

But this week I did some shopping. I'm on vacation and was looking to do a little grilling outside of our place where we have been staying. Swung by the grocery store to pick up a few things.
 
I wanted some A-1 Steak Sauce. Went to the sauces isle and stared at a wall of A-1 products.  If you want to get a feel for what I was looking at, check out their website http://www.kraftfoods.com/a1/bn/c_marinades
 
That link is just the 11 Marinades that they have. But there was so many products that I couldn't find the A-1 steak sauce that I normally buy. You know the one. Brown square bottle, brown liquid inside.
 
I did find the steak sauces after looking and almost walking away, but then I was faced with a half dozen of their different sauces. All I wanted was the simple brown bottle with the white label with the Read A1 on the bottle. I finally decided that it wasn't there or they had changed their labeling and I began to walk away because I didn't know what to buy.
 
It was my 11 year old child that spotted what I was looking for. It was all the way on the end, set back a bit. I had completely missed it.
 
As I walked to the checkout counter it made me realize how close A1 had come to losing a small sale simply because they had to much product for me to choose from.
 
Is the line extension of their product helping them to sell more sauce? I don't think so. I think it is harming their brand and causing people like me to not be able to find what is familiar and comfortable.
 
 

0 comments: